Privacy policy
This privacy policy applies to the web www.bahiaprinciperesidencesrivieramaya.com (hereinafter the Web)
Please read it carefully. In it you will find important information about the processing of your personal data, whether you visit our website as a private client, or if you act as a professional.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with eventual legislative or jurisprudential changes.
If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below. You declare that the data you provide us, now or in the future, are correct and truthful and you agree to notify us of any changes to them. In case of providing personal data of third parties, you agree to obtain the prior consent of those affected and to inform them about the content of this policy.
In general, the fields of our forms that are indicated as mandatory, must necessarily be completed in order to process your requests.
Those responsible for the processing of your data are: BP INVESTMENTS S.A. DE C.V with RFC: BIN060612472, Carretera Chetumal Benito Juarez km 250 SN LOCAL E, Playa del Carmen, Akumal, Solidaridad, Quintana Roo, 77780 (inside the Hotel BP Tulum). (hereinafter BPP) and, MANAGEMENT HOTELERO PIÑERO S.L., with C.I.F. B57211732 (hereinafter MHP), with address at Plaza Mediterráneo nº5 Ed. Neptuno 07014 - Palma de Mallorca, Spain being the scope of the respective responsibilities of BPP and MHP as follows:
BPP is responsible for the treatments necessary for the operation of the website and for the processing of requests and reservations made through it.
MHP is responsible for the consolidated treatment activities for the entire Piñero Group:
In case of accessing our website as a private client, the data we process are those obtained:
In case of interacting on this website as a professional, in addition to the data extracted from the forms you fill out and the requests you make, we process data obtained:
The categories of data that we process for individual clients typically consist of:
Identification and contact data, such as, ID or passport, telephone, email
Personal characteristics data, such as language;
Data of transactions of goods and services;
Economic and transaction data;
Personal characteristics data, such as language;
Data related to your browsing, for example the IP address from which you connect to the Web, weblogs, pages visited or actions carried out on the Web. For this we use cookies and similar technologies that may involve tracking your browsing. More information on our cookies policy available in Cookies Policy
Trade tracking data
In case you have consented to it, preferences and commercial profile.
Data generated by your use of social networks, which you have decided to share with us (by examples and comments).
PP will process the data of the users of the Web for the management of the relationship with them, the attention to their requests and inquiries, the processing of reservations, the administration and the management of the security of the Web. The professional contact data of the users of the Web will be processed to manage the registration and the commercial relationship with our agents, send them professional information regarding news, products and tourist services marketed by Bahía Príncipe.
For its part, MHP will process your data for the management and improvement of quality and processes at the level of the group, the commercial management of the group's brands, the sending of commercial communications, the preparation of commercial profiles and the customization of services for all the companies and brands of the Piñero Group.
In general, we keep your data during the validity of the relationship you have with us and in any case during the periods provided in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to attend to possible responsibilities. born of the treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. Access logs to restricted areas of the web will be canceled one month after their creation.
BPP will keep the data related to your sales or reservations according to tax criteria.
The data processed by MHP for commercial purposes, management of processes and standards in the group, quality management, including commercial profiles, where appropriate, will be kept as long as their deletion is not requested. The supports in which the existence of your consent for the processing of your data for the purposes that require it, such as signed forms, electronic form submission logs, check-in sheets, ..., will be kept for the entire duration of the treatments and the applicable prescription periods.
Personal data will only be transferred to third parties under legal obligation, with your consent, when your request entails such a transfer, or when necessary to manage and control the contractual relationship.
Thus, for example, to process the booking correctly, the data provided must be transferred to the companies whose services are included in the service contracted. This may involve the transfer of your data to third countries when the above companies are located outside the European Economic Area.
The legal bases for processing your data are as follows:
Processing data used to deal with your requests and queries, as well as to manage bookings, is based on fulfilling the legal relationship established when you send your request.
Processing data to manage and administer the website is based on our legitimate interest in ensuring correct operation of our website.
The definition and control of processes, quality management and commercial management are based on our legitimate interest in processing consolidated customer data of the different group companies for internal administrative and management control purposes, as well as to assess and promote Grupo Piñero brand and company products and services.
Commercial profiling and subsequent processing to offer you customised commercial communications or services is based on your unequivocal consent, declared when providing data or afterwards.
Sending commercial communications by electronic means is based on your consent.
Withdrawal of such consent does not condition the provision of contracted services nor will it affect any processing conducted up to the time of withdrawal.
You are entitled to obtain confirmation of whether or not we are processing your personal data and, if we are, you have the right to access them. You may also request that your data are corrected when they are inaccurate, or completed when incomplete, as well as request their erasure when the data are no longer necessary for the purposes for which they were collected, among other reasons.
Under certain conditions and for reasons related to your specific situation, you may also oppose the processing of your data. In this case we will cease processing your data except for legal reasons that prevail over your interests, rights and freedoms, or to file, exercise or defend against claims.
Furthermore, you may withdraw your consent for specific purposes at any time and oppose the processing of your data for direct marketing purposes or commercial profiling. In this case we will cease processing your personal information for these purposes. Withdrawal of consent will not affect the legality of processing based on prior consent.
Furthermore, and under certain conditions, you may request the portability of your data so that they are transferred to another data controller.
You are also entitled to file a complaint with the Mexican "Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales" or any other competent supervisory authority.
To exercise your rights, you must send a request together with a copy of your national identity document, or another valid identification document, by post or email to the addresses indicated in the 'Who is the data controller?' section.
More information on your rights and how to exercise them is available on the Mexican "Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales" website at https://home.inai.org.mx/.
Privacy Policy - Recruiting
This privacy policy applies to the personnel selection processes of BP INVESTMENTS S.A. DE C.V., con RFC: BIN060612472, Carretera Chetumal Benito Juarez km 250 SN LOCAL E, Playa del Carmen, Akumal, Solidaridad, Quintana Roo, 77780 (within Hotel BP Tulum).
Please read it carefully, you will find important information about the processing of your personal data and your rights under current legislation on the subject. We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You declare that the data you provide us, now or in the future, are correct and truthful and you agree to inform us of any changes to them. In the event of providing personal data of third parties, you undertake to obtain the prior consent of those concerned and to inform them of the contents of this policy.
In general, the fields on our forms that are marked as mandatory must be completed in order to process your requests.
1. Who is the controller for the processing of your data?
Controller : BP INVESTMENTS S.A. DE C.V.
RFC: BIN060612472
Mailing address: Carretera Chetumal Benito Juarez km 250 SN LOCAL E, Playa del Carmen, Akumal, Solidaridad, Quintana Roo, 77780 (within Hotel BP Tulum)
Telephone number: +52 984 87 55085
You can contact with the Data Protection Officer of GRUPO PIÑERO in: dpd.privacy@grupo-pinero.com
2. What personal information do we collect?
The data we process are those obtained:
- From the resumes and information provided at the time of participation in a selection process;
- From the selection processes in which you participate;
- From the employment website through which you have registered to participate in a specific selection process;
The categories of data we process typically consist of:
- Data of an identifying and contact nature, such as DNI/NIF/DNI, name and surname, residence permit (if applicable), address, telephone, signature, image/voice, SS/Mutuality No. or e-mail;
- Personal characteristics data, such as language or nationality;
- Data on social circumstances;
- Academic and professional data;
- Employment details;
- If applicable, existence of a disability and its degree. These data are only processed in compliance with legal obligations, for example, regarding the social integration of people with disabilities.
3. What will we treat your data for?
The data of candidates for employment are processed for the management of the selection processes carried out by and/or for the entities that make up the PIÑERO GROUP.
These data will also be processed to keep updated their history of participation in selection processes of the group, for statistics, for the management of the analysis and monitoring program of human resources at the level of GRUPO PIÑERO and to comply with our legal obligations.
4. To whom can we communicate your data?
The curricula of the candidates will be communicated to the companies of the PIÑERO GROUP.
We will not communicate your data to third parties outside the PIÑERO GROUP, except in compliance with legal obligations or with your prior consent. Your registration in the labor exchange and your participation in our selection processes necessarily implies the international transfer of your data, when the aforementioned companies are outside the European Economic Area.
5. Legal basis for processing
The legal basis for the processing of your data is your willingness to participate in our recruitment processes.
The processing of possible health data is based on the existence of an explicit consent by having provided us with such data and in compliance with the duties provided for by the regulations in force regarding the rights of persons with disabilities and their social inclusion.
The communication of candidates' data to the companies of the PIÑERO GROUP is based on the will of the interested parties to be part of our selection processes and on the legitimate interest of the group for internal administrative purposes and to optimize the management of its selection processes.
The statistics are based on our legitimate interest in evaluating the effectiveness of our selection processes.
6. How long will we keep your data?
In general, we keep your data for the duration of your relationship with us and, in any case, for the periods provided for in the applicable legal provisions and for the time necessary to meet any liabilities arising from the processing. We will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected. Specifically:
- Resumes are retained for two years from their last update, so candidates must update their information if they wish to continue to be considered for future selection processes.
- The selection files carried out will be cancelled one year after the end of the process. However, if you are hired, the data related to your selection process will be kept in your employment file.
7. What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access it.
You may also request that your data be corrected if it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request that we restrict the processing of your data. In such a case, we will only process the data concerned for the formulation, exercise or defense of claims or for the protection of the rights of other persons.
Under certain conditions and for reasons relating to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data, except for compelling legitimate reasons that override your interests or rights and freedoms, or for the formulation, exercise or defense of claims.
At any time you may request to unsubscribe from our job bank and revoke your consent to participate in our selection processes, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Likewise and under certain conditions, you may request the portability of your data to be transferred to another data controller.
You also have the right to file a complaint with the Spanish Data Protection Agency or any other competent supervisory authority.
To exercise your rights you must send us a request accompanied by a copy of your national identity card or other valid document that identifies you by mail or e-mail to the addresses indicated in the section Who is the controller of the processing of your data.